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Quality

 

 

ISO 9001

 

ISO 9001

Imago has sustained this certification since 2009, and every year thereafter.  This quality mark demonstrates that we provide structured and efficient services and programmes ensuring consistency and quality of service delivery.

 Investors in People

 

Investors in People

Imago were awarded this quality mark with “flying colours” in August 2014.  This accreditation demonstrates that IMAGO has strong leadership a compelling vision and a culture of improvement, it recognises the commitment to all our employees.

 Queens Award

 

Queens Award

The Queen’s Award for Voluntary Service is the highest award given to volunteer groups across the UK and recognises the outstanding work achieved in our local community. This was awarded in 2009.

  

Ofsted

Imago’s Shorts Breaks Service for disabled children and young people was inspected for the first time in 2016 by Ofsted.

We secured good in all areas. This report can be viewed on the Ofsted website

 NAVCA

 

NAVCA

Imago was first awarded this quality mark in 2007, and upon reassessment every 3 years.  This is the only national mark of quality for local infrastructure organisations; this Quality Award enables IMAGO to validate the impact of the work delivered.

 

 

NCVO 

Volunteer Centre Quality Accreditation is the quality mark for Volunteer Centres. Accreditation provides assurance to all stakeholders, that IMAGO as a Volunteer Centre is providing a high quality and effective service.  Imago has held this award for over 10 years.