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Community Navigation


Community Navigators work with individuals to carry out holistic assessments and statutory Carers Assessments, working with them to identify what will make the greatest difference to improve their health, wellbeing, confidence and motivation. The service offers information and guidance, and emotional and practical support; encouraging personal choice and helping people access a range of community, health and social care options.


How we can help

Community Navigators offer a personalised approach, enabling individuals and their Carers to remain independent in their own homes, increasing their ability to take control and self-manage.  Help is offered through home visits, face to face appointments, telephone or email. 

We link people with appropriate local services and organisations who can provide ongoing help such as:

  • Befriending
  • Home Safety
  • Financial Support and benefits advice
  • Housing
  • Aids and adaptations
  • Sensory Services
  • Domestic Support
  • Shopping
  • Domiciliary care
  • Social Activities
  • Form Filling 
  • Transport
  • Gardening
  • Handyman Services
  • Lifeline


The service will extend beyond signposting by providing support to help people maintain and improve their wellbeing and develop resilience and confidence to help them live as independently as possible. 


We can help people to:

  • Explore and build social networks, develop a range of activities for example peer support, befriending, carer support, creative activities, enabling them to explore both new and old interests.
  • Access the health and social care system support.
  • Access services and community activities, building their confidence through practical assistance and advice, offering accompanied visits, initial outings and form filling.
  • Manage their mobility by assessing and identifying adaptation, equipment and assistive technology needs, arranging the supply of equipment.