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See, Hear, Respond


Are you worried about a child or young person affected by the Covid-19 crisis?

The pandemic means  vulnerable children and young people could benefit from early support  before  they reach a crisis which requires action under the law 

Any vulnerable child or young person who is not supported by a statutory agency can now be referred to a single response centre for England: the See, Hear, Respond Partnership. Imago  is proud to be a local delivery partner for this Partnership.

Our Partnership works together to identify and support children and young people experiencing negative impacts on their health and wellbeing, as well as those at risk of harm. It is funded by the Department for Education and managed by Barnardo’s.

See, Hear, Respond will contact every referral made, so no child gets missed.  A delivery partner best placed to support each child will then provide the help they need.   Imago  is working in Kent, East Sussex and London  to support Young Carers.

Children and young people will get help in one or more of four ways:

  • an online hub of support and information,
  • online counselling and therapy 
  • face-to-face support for those most affected and at risk, and
  • helping children and young people reintegrate back into school.

Refer any child you are worried about, and who is not already supported by a statutory agency. You can call 0800 157 7015 to make a referral from 9am to 9pm Monday to Friday, and 10am – 6pm at weekends, or go to  to use the secure referral form.

See, Hear, Respond
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