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Administration Details


Everything you need to know


Making a Booking

To book a place online go to the training calendar and choose the course you want. Alternatively you can download a booking form to reserve your space. Simply fill out the form online, or print it off and send back to:  Diane Brenham, Imago, John Spare House 17-19 Monson Road, Tunbridge Wells, Kent TN1 1LS.

Joining instructions are sent out 10 days before the course starts. These will include any requests by trainers for participants to bring materials to the course or for other preparation work.


Course Times

Unless otherwise shown, course times are 9.30am to 4.30pm for full-day courses and 10am to 1.00pm for half-day courses.

Registration is at 9.15am. Please aim to arrive by that time.



Coffee, tea and light refreshments are supplied for all courses.



Our cancellation policy states that whether payment has been received or not, your organisation will be liable for the whole course fee unless we receive notification of cancellation at least 10 working days before the event, as shown on our booking form.


Data Protection

The information you provide on your booking form, and any additional information you may provide in the future, will be held by Imago Training for their exclusive use and will only be shared with the Laser Learning Awards, where necessary for accreditation purposes and will not be passed to any third party, individual or organisation.


Specific Requirements

A full specific requirements form will be sent to you, to allow us to make your experience as enjoyable as possible. Please indicate the following requirements where appropriate on the booking form.

  • Wheel chair access required
  • Sign language interpreter required
  • Hearing loop required
  • Large print handouts required

If you have any other requirements please let us know at least 10 days before the course date.