Service update December 2025
From 8th December 2025, we are no longer able to accept new referrals into this service.
Kent County Council has made the decision to end the current Community Navigation contract as part of their recent consultation on Wellbeing Services. We are required to work within these arrangements.
Our priority is to ensure you feel supported and connected to the right help. Here’s what we can still offer:
- Light-touch assessment: we can complete a short assessment to understand your situation and identify the most appropriate support in your area,
- Referral and signposting: we will refer and signpost you to trusted organisations or Adult Social Care for ongoing support,
- Crisis support: we will ensure you receive the right support from the right service.
You can also find out more from Kent County Council directly
From 1st March 2026:
We (Imago) will be providing an element of Navigation support in Ashford, Canterbury, and Swale.
Involve Kent will be providing an element of Navigation support in Dartford, Gravesham, Swanley, Tonbridge, Tunbridge Wells and Maidstone.
Social Enterprise Kent will be providing an element of Navigation support in Thanet and Southeast coast.
More details including referral routes and contact details will be shared in March
Thank you for your understanding.
If you are an unpaid adult carer – please visit our Carers Support Page
Our funding partners
Wellbeing Matters Community Navigation Kent is commissioned by Kent County Council and NHS CCG
